German Speaking Customer Service Advisor - 1K56
FRENCH SELECTION UK
German Speaking Customer Service Advisor
Customer service, Customer Care, Customer Support, Technical, Customer Relationship, Administration, Enquiry processing, Administration, Data ,Order processing, Quotation, Data input, Account Management, Fluent in German
Location: Hastings, East Sussex
At commutable distance from Bexhill, Eastbourne, Uckfield, Hastings, Royal Tunbridge Wells, Folkestone, Ashford, Brighton, New Romney, Hythe, East Sussex, Kent, South East.
Salary: £Up to £19k
*** Excellent opportunity to start a career with a global company ***
*** Training provided ***
VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 1K56.Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
Our client is a global provider manufacturing innovative technology.
To be the first point of contact for all enquiries and provide the highest standard of Customer Service
- To respond promptly to customer requests in accordance to company procedures
- To deal and process web enquiries and other general enquiries
- To process orders accurately
- To deliver premium customer service to clients
- To liaise closely with the Sales Team and recognise opportunity to “upsell”
- To communicate accurately with all internal and external customers
- To record and maintain records on customer accounts
- To provide technical support
- Full training provided in order to acquire full products knowledge
- Fluent in English and German (written and spoken) - Essential
- Experience in a similar role is desirable
- Full training provided
- An excellent communicator with an enthusiastic attitude
- Good attention to detail
- IT literate and ERP/MRP knowledge would be a strong advantage
Salary: £Up to £19k
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.