German Speaking Customer Service Advisor - 1K56

French Selection UK
Hastings, East Sussex
£Up to £19k
17 Mar 2017
14 Apr 2017
Contract Type
Full Time

German Speaking Customer Service Advisor
Customer service, Customer Care, Customer Support, Technical, Customer Relationship, Administration, Enquiry processing, Administration, Data ,Order processing, Quotation, Data input, Account Management, Fluent in German
Location: Hastings, East Sussex
At commutable distance from Bexhill, Eastbourne, Uckfield, Hastings, Royal Tunbridge Wells, Folkestone, Ashford, Brighton, New Romney, Hythe, East Sussex, Kent, South East.
Salary: £Up to £19k
Ref: 1K56

*** Excellent opportunity to start a career with a global company ***
*** Training provided ***

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 1K56.Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a global provider manufacturing innovative technology.

Main duties:
To be the first point of contact for all enquiries and provide the highest standard of Customer Service

The Role:
- To respond promptly to customer requests in accordance to company procedures
- To deal and process web enquiries and other general enquiries
- To process orders accurately
- To deliver premium customer service to clients
- To liaise closely with the Sales Team and recognise opportunity to “upsell”
- To communicate accurately with all internal and external customers
- To record and maintain records on customer accounts
- To provide technical support
- Full training provided in order to acquire full products knowledge

The Candidate:
- Fluent in English and German (written and spoken) - Essential
- Experience in a similar role is desirable
- Full training provided
- An excellent communicator with an enthusiastic attitude
- Good attention to detail
- IT literate and ERP/MRP knowledge would be a strong advantage

Salary: £Up to £19k

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.