Receptionist - Forest Row

Elite Hotels
Forest Row
03 Aug 2017
13 Aug 2017
Contract Type
Receptionist - Forest Row

Ashdown Park Hotel, East Sussex, now has an exciting opportunity available for a Hotel Receptionist - Part Time 32 hours per week, 4 days out of 7
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. An award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant and fully equipped Country Club and Spa, we offer our guests a complete experience. The role of Receptionist is a key position and the primary focus of the role is to deliver excellent guest service. By welcoming our guests in a warm and friendly manner and ensuring they have an outstanding stay at Ashdown Park, you will contribute to an overall exceptional experience from arrival to departure. As a Receptionist you will deal with all requests in a professional and efficient manner. The role also includes cash handling and credit card transactions as well as taking reservations and answering the switchboard. You must be a team player and passionate about delivering service to the highest standards. The ideal candidate will have a positive attitude and previous experience in a hotel reception environment along with a pleasant telephone manner and immaculate personal presentation. Excellent communication and IT skills are essential. The in house system is Opera Fidelio. You will be required to work shifts including early and late, weekends and bank holidays. As an Investor In People accredited employer, Elite Hotels offer a wide range of benefits to our employees ensuring they are happy and well rewarded. Along with excellent training, development and progression opportunities some of the other benefits successful candidates would enjoy include:

You will earn a share in the Company Gratuities scheme which is performance driven by you and your colleagues.
At Elite Hotels, we offer fantastic Company discounts and reduced rates for employees and family members across all four of our stunning hotels in beautiful locations.
Free use of the Leisure facilities.
Our reward and recognition scheme (GEM's - see more information on our careers website) has been highly praised during our Investors in People accreditation.
Company personal contributory pension scheme.
We have an Employee Assistance programme managed by Hospitality Action to help you navigate through life's difficulties.
We operate a childcare voucher scheme offering tax and NI relief when paying a registered childcare provider.
Complimentary meals on duty.
Quality uniforms provided and dry cleaned.
Free car parking.

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