Night Duty Manager

Gerrard White
Tunbridge Wells
£9 - £11 per hour
09 Aug 2017
16 Aug 2017
Night Duty Manager Salary: £11.00 (Negotiable) Hours: Shift pattern is 4 on 4 off. Shifts start at 8:30pm and finish at 7:00am. Location: Tunbridge Wells The Company: You will be working for a luxurious 4 star hotel situated in Tunbridge Wells. The hotel forms part of a wider insurance company and as a whole they have been voted in the Sunday Time Top Big 30 Companies to Work for. Role Purpose: To manage the reception department during the night and take on all reception duties. To attend to any guests needs efficiently and effectively, and to ensure all buildings are secure/locked at night. Key Responsibilities: • To manage reception during the evening hours • Check in late arrivals and check out early departures in line with hotel procedures • To answer any calls/emails and to take effective messages • To attend to all late night guest requests • To liaise with the Dog Handler throughout the shift to ensure the site is secure • Report any faulty equipment to the relevant persons • Perform all pre & post night audit duties • Liaise with the housekeeping department to see what areas need cleaning during the shift • To take part in scheduled training and to proactively take part in relevant hotel meetings • To have extensive knowledge of all hotel facilities • Identifying and removing potential H&S hazards Key Skills and Knowledge: • Previous experience as Reception Supervisor or Night Porter • To have a proactive approach to work and a positive attitude which reflects the ability to work on one's own initiative • Excellent verbal communication • Ability to work methodically and to a time frame • IT skills and computer literate This job was originally posted as